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Privacy Policy

Last Updated: 02/23/2025

At Healing Bites LLC (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you use our website, services, or resources. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide, improve, and personalize our services.

a. Personal Information

We may collect personal information when you:

  • Create an account
  • Sign up for our services
  • Subscribe to updates or newsletters
  • Contact us for support
  • Make a purchase or transaction

This information may include:

  • Full Name
  • Email Address
  • Phone Number (including for SMS communication, where applicable)
  • Billing and Shipping Address
  • Payment Details (processed securely by third-party payment providers)
b. Non-Personal Information

We may collect non-personal information automatically, such as:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited on our site
  • Date and time of access
c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, track site usage, and improve our services. You can adjust your browser settings to disable cookies, but this may limit certain features of our site.

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our services
  • Process transactions and send order confirmations
  • Respond to inquiries and support requests
  • Improve website functionality and user experience
  • Send newsletters, promotions, and updates (if you opt-in)
  • Comply with legal and regulatory requirements
SMS and Email Communication

By providing your phone number, you consent to receive SMS messages from us regarding:

  • Service updates
  • Order confirmations
  • Appointment reminders
  • Promotional offers (if you opt-in)

You may opt out of SMS communications at any time by replying STOP to any message. Standard message and data rates may apply.

3. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share it in the following circumstances:

a. Service Providers

We may share your information with trusted third-party vendors who assist us in providing services, including:

  • Payment processors
  • Email and SMS marketing platforms
  • Hosting providers

These third parties are contractually obligated to protect your information.

b. Legal Compliance

We may disclose your information if required by law or if necessary to protect our rights or comply with legal obligations.

c. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. How We Protect Your Information

We implement security measures to safeguard your personal information, including:

  • Secure Socket Layer (SSL) encryption for data transmission
  • Restricted access to personal information (authorized personnel only)
  • Regular security audits and updates

Despite our efforts, no security system is completely foolproof. By using our services, you acknowledge this risk.

5. Your Privacy Choices

a. Access and Updates

You can review or update your personal information by logging into your account or contacting us directly.

b. Opt-Out of Marketing Communications

You can opt-out of promotional emails by clicking the “unsubscribe” link in any email or by contacting us directly.

c. SMS Opt-Out

To stop receiving SMS messages, reply STOP to any text message. You may also contact us at info@healingbites.org to request removal.

d. Cookie Preferences

You can manage your cookie preferences through your browser settings.

6. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete it.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📍 Healing Bites LLC
📧 Email: info@healingbites.org
📞 Phone: (866) 93-BITES